Frequently asked, directly answered.

For Saturdays in peak season (October–April) and any wedding date, four to six weeks ahead is the safe window. Off-peak weekdays we can sometimes turn around in a few days. Call, text, or email, and we’ll let you know what’s available.

Yes. Once an invoice is sent, we’ll hold your date and inventory for up to 24-hours. If no payment is made within that timeframe, the payment link will expire and your date/inventory will not be secured.

Standard rentals are good for 48 hours. Any rentals needed beyond that time are billed per day at a cost of 50% of the standard rate. Extended rental windows can be arranged for multi-day events; just mention it on your inquiry and we’ll quote accordingly.

We serve 18 cities across Central and Northeast Florida, from St. Augustine in the north down to DeLand and the New Smyrna Beach area. Delivery is quoted by distance from our Daytona warehouse, and we’ll show the fee in your quote up front, not as a hidden fee.

For smaller items, such as tables and chairs, our crew handles drop-off and pickup. Actual setup of the rental items at the venue is handled by your venue staff or guests. That keeps your costs lean and lets us focus on what we do best (delivering elegant inventory on time, in excellent condition). If you would like us to set up the tables & chairs, we do offer the service for an additional $1 per item and will need a picture of the layout you’re requesting sent to us via email.

Setup for all major items such as tents & dance floors is included.

A 30% deposit holds your date and inventory. The remaining balance is due 30 days before the event. If you’re booking within 30 days of your event date, the full amount is due at the time of booking.

Once your quote is approved, payment is by card through our secure checkout.

For phone or in-person orders, we also accept Zelle, Cash App, and tap-to-pay. Just let us know and we’ll set it up with you directly.

Often, yes. We have working relationships with regional suppliers and can sub-rent specialty items when it makes sense. Send us a photo and the date. We’ll come back with what’s possible and what it costs.

The same quote covers both. When you send your inquiry, mention you’d like styling. Karen will join the conversation and put together a Dreamhaus proposal scoped to your budget. One team, one invoice. See Dreamhaus →

Yes. Plenty of clients book Karen for paper goods, balloon installs or full event design as a standalone service, independent of the rental side.